How quickly do you fulfill orders?

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Fulfillment time will vary depending on whether you order a custom dog coat or stocked dog clothing. Delivery times will vary at different times of the year, but we aim to fulfill within 3 – 5 business days for stocked dog clothing. Custom dog coats and special orders may take two weeks to fulfill because these products are made individually when ordered. Please expect delivery times to be longer around the holidays. Voyagers K9 Apparel notifies purchasers that we have shipped an order with a shipping notification and tracking number from www.stamps.com. Please use this information to follow the delivery progress of an order.

All orders are shipped complete. If you receive only part of your order, please contact us within 24 hours.

If you have additional questions about the shipment of your order, please contact us. We are here to help.

Protecting Pups with Quality and Comfort Since 1993

How does Voyagers K9 Apparel ship products?
» Voyagers K9 Apparel uses the postal system to deliver our products....

What are the shipping rates for Domestic USA deliveries?
» Voyagers K9 Apparel offers free shipping on orders of $100 or more...

Will Voyagers K9 Apparel ship to international locations?
» Yes. Voyagers K9 Apparel ships our dog coats and products to Canada, Australia, New Zealand...

How do I track my order?
» When we fulfill an order, we will notify you with a shipping notification and tracking number...

How quickly do you fulfill orders?
» Fulfillment time will vary depending on whether you order a custom dog coat or stocked dog clothing...

What happens if a package is returned to Voyagers K9 Apparel?
» If the USPS returns a package to us, we will notify the purchaser via email...

Why didn't I receive my order or shipping confirmation emails?
» You will receive a shipping notification and tracking number from www.stamps.com when we ship...

What if a package is returned as undeliverable?
» If the postal service returns a package to Voyagers K9 Apparel as undeliverable, we will notify the purchaser via email...

What if a package is returned as unclaimed?
» If the postal service returns a package to Voyagers K9 Apparel as unclaimed, we will notify the purchaser via email...