Why didn't I receive my order or shipping confirmation emails?
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Voyagers K9 Apparel notifies purchasers when we have shipped an order. You will receive a shipping notification with a tracking number from www.stamps.com Please use this information to follow the delivery progress of your order.
If you didn't receive an order confirmation, it may have gone into your spam folder or your email address was entered incorrectly when ordering. Please contact us to have it resent.
If you have any other questions about an order notification, please contact us. We're here to help.
Protecting Pups with Quality and Comfort Since 1993
Related Articles
How does Voyagers K9 Apparel ship products?
» Voyagers K9 Apparel uses the postal system to deliver our products....
What are the shipping rates for Domestic USA deliveries?
» Voyagers K9 Apparel offers free shipping on orders of $100 or more...
Will Voyagers K9 Apparel ship to international locations?
» Yes. Voyagers K9 Apparel also ships our dog coats and products to Canada, Australia, and New Zealand...
How do I track my order?
» When we fulfill an order, we will notify you with a shipping notification and tracking number...
How quickly do you fulfill orders?
» Fulfillment time will vary depending on whether you order a custom dog coat or stocked dog clothing...
What happens if a package is returned to Voyagers K9 Apparel?
» If the USPS returns a package to us, we will notify the purchaser via email...
Why didn't I receive my order or shipping confirmation emails?
» You will receive a shipping notification and tracking number from www.stamps.com when we ship...
What if a package is returned as undeliverable?
» If the postal service returns a package to Voyagers K9 Apparel as undeliverable, we will notify the purchaser via email...
What if a package is returned as unclaimed?
» If the postal service returns a package to Voyagers K9 Apparel as unclaimed, we will notify the purchaser via email...