Shipping policy
Voyagers K9 Apparel makes, packs and ships our products from our facility in Tacoma, WA. We aim to fulfill and ship your order as quickly as possible. We provide the following shipping and delivery estimates to help you plan your purchase, but we are unable to guarantee delivery dates.
For in-stock items ordered during the business week (Monday-Friday, excluding holidays) you can expect to receive shipping confirmation within 5–7 business days.
Made-to-measure dog coats, premium color coats, and coats that require a harness opening may take from 3 to 10 business days to ship. Promotional events and seasonal sales affect processing times.
It is our policy to charge the full amount for an order when the order is placed. This is to cover the cost of materials and labor involved in producing your order by hand. If you or your credit card merchant requires alternative terms, please contact us at sales@k9apparel.com prior to placing your order.
Domestic Shipping within the US
USPS Ground Advantage service is provided FREE for all domestic orders $100 or more.
| USPS Ground Advantage | |
| 2-5 business days | Available to all 50 states, U.S. Military bases, territories, possessions, and Freely Associated States. Limited to 70 pounds. |
| USPS Priority Mail and Priority Mail Express | |
| 1-3 business days | Available to all 50 states. Not available to U.S. Military bases, territories, or Freely Associated States. |
| UPS Ground | |
| 1-5 business days | Available to all 50 states and Puerto Rico |
| UPS 3-Day Select | |
| 1-3 business days | Available to the 48 contiguous states. |
| UPS 2nd Day Air | |
| 1-2 business days | Available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii. |
| UPS Next Day Air | |
| Next business day (including Saturdays) | Available to all 50 states and Puerto Rico. |
International Destinations
| DHL Parcel Direct | |
| 3-10 business days | Worldwide Service. PO boxes are not supported. Remote areas may include a surcharge. |
| DHL Express Worldwide | |
| 1-3 business days | PO boxes are not supported. Remote areas may include a surcharge. DHL pays duty fees and local taxes. |
1. Shipping costs are based on delivery destination and calculated at checkout
2. Delivery estimates are based on business days and start when package is received by the carrier
3. Tracking is provided by the carrier at no cost
4. For international destinations, DHL service is DDP and DHL pays duty fees and local taxes
All orders are shipped complete. If you receive only part of your order, please contact us within 24 hours.