Help Center

Shipping

Voyagers K9 Apparel uses the postal system to deliver our products. Delivery times will vary, but we aim to fulfill and ship your order as quickly as possible after receiving your order. 

All orders are shipped complete.  If you receive only part of your order, please contact us within 24 hours.

Read more about our shipping policies here.

Orders

Fulfillment time will vary depending on whether you order a custom dog coat or stocked dog clothing. Delivery times will vary at different times of the year, but we aim to fulfill within 3 – 5 business days for stocked dog clothing. Custom dog coats and special orders may take two weeks to fulfill because these products are made individually when ordered.

Read more about orders here.

Returns and Exchanges

Items for return or exchange must be in resalable condition. Voyagers K9 Apparel is unable to accept worn or soiled items as returns. Please make sure items are completely free of hair and soil of any kind before returning them. 

Read more about our Returns and Exchange Policy here.

Dog Gear Reviews

Discover why our dog coats are so popular with dogs. Enjoy these reviews about Voyagers K9 Apparel dog gear here.

Product Line

Voyagers K9 Apparel makes dog clothing for outdoor ventures in rain, snow, sleet, and cold temperatures. We are convinced that no dog is too large, too small, or too unusual to be outfitted with a quality coat of lasting comfort.

Review Product FAQs here.

Our Story

Our story began in 1993 when the dog gear we could track down did not suit the needs of our dogs. 

Learn more about Voyagers K9 Apparel.

Contact Us

Do you need to ask about your order or anything else related to Voyagers K9 Apparel? Contact us. For order information, please email sales@k9apparel.com from the email you used to place your order. If you prefer to speak with us, please call between 8:30 a.m. and 4:30 p.m. (PST), Monday through Friday.

USA and Canada calls:
1-877-423-7345
(Toll-free)Other International calls:
1-760-721-7860