Custom dog coats are individually made and are, therefore, not returnable. Voyagers K9 Apparel makes custom dog coats according to the specific measurements provided at the time of order, so they fit a particular dog. For this reason, custom dog coats, as well as coats altered with a body harness opening, cannot be returned, refunded, or exchanged.
Please refer to our Returns and Exchange Policy for directions on how to return other dog apparel. If you have additional questions about the shipment of your order, please contact us. We are here to help.