Do I need a Return Authorization Number?
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Return Authorization
For return authorization, please email sales@k9apparel.com anytime, or call between 8:30 a.m. and 4:30 p.m. (PST), Monday through Friday.
-
USA and Canada Calls:
1-877-423-7345
(Toll-free) -
Other International Calls:
1-760-721-7860
Protecting Pups with Quality and Comfort Since 1993
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What is your return policy?
» Please inspect your dog clothing upon delivery...
Do I need a Return Authorization Number?
» Please call within five business days after receiving an item if you want to return a dog coat...
How does Voyagers K9 Apparel handle refunds?
» We will issue your refund to the credit card account provided at the time of purchase...
How do I track my order?
» When we fulfill an order, we will notify you with a shipping notification and tracking number...
What happens if a package is returned to Voyagers K9 Apparel?
» If the USPS returns a package to us, we will notify the purchaser via email...
Why didn't I receive my order or shipping confirmation emails?
» You will receive a shipping notification and tracking number from www.stamps.com when we ship...
Are Dog Booties returnable?
» Do a simple test to see how likely your dog is to wear dog booties before placing an order...
Can I return or exchange a custom dog coat?"
» Custom dog coats are individually made and are, therefore, not returnable...
What if a package is returned as undeliverable?
» If the postal service returns a package to Voyagers K9 Apparel as undeliverable, we will notify the purchaser via email...
What if a package is returned as unclaimed?
» If the postal service returns a package to Voyagers K9 Apparel as unclaimed, we will notify the purchaser via email...
- $19-$22/hr DOE
- Flexible Schedule
- On-site gym and game room
- Unlimited use of public transit with ORCA card
In this important role, you will be responsible for every step of the custom and semi-custom garment making process, including cutting, sewing, and finishing. All work will be performed at our facility - this is not a take-home role.
Our ideal candidate will possess:
-At least one year of commercial production/piecework sewing experience.
-Sample-making experience.
-Ability to work quickly while maintaining high quality standards.
Job requirements include:
-Basic English proficiency and ability to follow instructions.
-Experience and familiarity with a variety of sewing machines and equipment.
-Ability to work well in a small team environment.
-Ability to work with minimal supervision.
-Ability to lift a 40lb box to shoulder level.
If you have the skill, experience and interest, come join our friendly team!
Interested candidates, please reply with a basic resume describing relevant work experience.
Job description for Processing Associate:
Voyagers K9 Apparel is a family-owned small business that has been making dog apparel for nearly 30 years. We pride ourselves on making high-quality, performance outerwear that keeps active dogs comfy in all weather environments. Our products are enjoyed by customers around the world. We are located in a clean and spacious facility in downtown Tacoma, just steps from the light rail and public transit station, and easy access to parking.
We have a current opening for a Fulfillment Processing Associate. This important role is primarily responsible for helping us keep our promise to deliver a quality product in a timely manner to our customers. To accomplish this, the Fulfillment Processing Associate will ensure daily orders are pulled, checked for accuracy, packed and shipped.
Key Responsibilities:
- Picking and packing incoming orders
- Adhering to fulfillment process guidelines
- Maintaining production queue
- Inventory management
- Perform Quality Assurance (QA) inspections
Required skills and abilities:
- Excellent attention to detail
- Identify and match patterns in SKU codes
- Lift 40lbs above shoulder height
- Prioritize and complete tasks
- Work quickly and efficiently with minimal supervision
Qualifications:
- Eligible to work in the United States
- English language fluency, spoken and written
Benefits include:
- ORCA card
- On site fitness facility
- Flexible working hours
- Paid sick leave
This is an ideal role for a student. This is a seasonal position with flexible hours. Regular business hours are 7:30am to 4:30pm, Monday through Friday excluding holidays. After a probationary period, this role is eligible to work an alternative schedule, including evenings and weekends.